Area / Job Type:
Onsite position
Bryanston, South Africa & Dubai (UAE)
Permanent - Fulltime
NOTE: The successful candidate will be required to spend around 2 weeks per month at the head office in the UAE (Dubai)
About the company
Our client is a multi-disciplined company where, at the core, lies an energetic team that permeates into every project undertaken. With over 18 years of experience, predominantly in international markets, they have become a leading provider of digital marketing content as well as software development expertise and online solutions. With clients in the USA, Europe, and the UK, our client prides itself on being at the cutting edge of software technology and on par with market trends.
About the Position
The overall objective of the Business Analyst is to review and analyse current and
proposed business operations. Oftentimes, these professionals review financial
statements, key performance indicators (KPIs) and other key metrics, then consider
options for improvement. Business analysts assess the overall effectiveness of a
business and its departments to devise solutions to problems.
Duties and Responsibilities:
- Gather and analyse business requirements from stakeholders in product, marketing, compliance, and customer service.
- Conduct market and competitor analysis within the iGaming space (casino, sports betting, etc.).
- Translate business needs into clear functional specifications and user stories for development teams.
- Work closely with product owners and development teams to prioritise features and monitor progress.
- Create and maintain dashboards and reports to track KPIs, player behaviour, game performance, and campaign outcomes.
- Perform A/B testing and player segmentation to identify monetisation and retention strategies.
- Assist in regulatory compliance reporting, fraud monitoring, and risk analysis.
- Responsible for financial management /cost within departments
- Support strategic decisions with actionable insights derived from data analysis
Requirements:
- Bachelor’s degree in Business, Economics, Statistics, or a related field.
- Proven experience as a Business Analyst, ideally in the iGaming or digital entertainment sector.
- Strong understanding of iGaming products, such as online casino, sports betting, and player lifecycle.
- Proficiency in data analysis tools (e.g., SQL, Excel, Tableau, Power BI).
- Familiarity with Agile methodologies and tools like Jira, Confluence.
- Excellent communication and stakeholder management skills.